Text Mining Solutions for News &
Social Media

High performance text mining software for analyzing news feeds, RSS and social media including blogs and Twitter

With the explosion of online resources it has become increasingly challenging to monitor sentiment and reactions to a new product, service or event.  Linguamatics offers text mining solutions for analyzing online media such as news feeds, RSS & social media including blogs and Twitter.

Linguamatics I2E text mining software can automate the extraction of reviewer comments, customer complaints or praise and competitor claims from online media. The technology can be applied to any domain.

Social Media Mining

I2E text mining software can be used in real time social media analysis. It has the capability of mining large volumes of information in unstructured social media to extract facts, relationships, trends, opinions, relationships and networks of influence. For instance, I2E has been applied to mining information from the Twitter feed.  I2E's sophisticated and highly scalable natural language processing (NLP) based engine is capable of overcoming the common barriers to effectively mining Twitter, such as:

• Large volume of tweets (80 million tweets a day, 29 billion tweets a year)
• The large amount of irrelevant 'noise' found in tweets
• The corruption of topic hashtags by spammers

Running keyword searches across this type of feed often results in the receipt of too much irrelevant information, which would take a long time to analyze. The more sophisticated NLP approach used by I2E enables you to:

• Extract what people are actually saying about a subject, as opposed to just mentioning a subject, e.g. I2E can tell you what people are saying about 'Product X' - Do they like it, or not?
• Cluster together the different ways people can say the same thing e.g. the language used to say ”I like this product” can be expressed in hundreds of ways but still expressing the same sentiment about the product
• Categorize populations of tweeters according to their behaviours and opinions
• Eliminate irrelevant or unwanted tweets by filtering them out.

Find out more about using Linguamatics I2E text mining software for mining news feeds and social media